PLACING AN ORDER

I’M AN INDIVIDUAL LOOKING TO PLACE AN ORDER FOR MY HOME, HOW DO I DO THAT?

To place an order, please visit the “SHOP” page on our website, here.

I’M WITH A RESTAURANT OR HOSPITALITY, HOW DO I PLACE AN ORDER?

Please send us an email at info@nobleplateware.com or use our Contact Form, here.

CAN I SHOP IN PERSON AT NOBLE?

NOBLE hosts a number of in-person studios sales each year. At these sales you will find samples and seconds offered at discounted prices. At any other time NOBLE studio visits are by appointment only. To set up an appointment please email info@nobleplateware.com or use of Contact Form, here.

DOES NOBLE OFFER CUSTOM ORDERS?

CARING FOR YOUR NOBLE PLATEWARE

SHOULD I BE WORRIED ABOUT NOBLE POTTERY BREAKING EASILY?

IS NOBLE POTTERY DISHWASHER AND MICROWAVE SAFE?

CAN NOBLE POTTERY BE USED IN THE OVEN?

WILL SHARP UTENSILS DAMAGE THE GLAZE?

LEAD TIMES, SHIPPING & HANDLING

I PLACED MY ORDER THROUGH YOUR WEBSITE, HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

I’M WITH A RESTAURANT OR HOSPITALITY, HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

WHERE DOES NOBLE SHIP?

DOES NOBLE OFFER EXPEDITED SHIPPING OPTIONS?

CREDITS, RETURNS & EXCHANGES

DOES NOBLE ACCEPT RETURNS?

MY ORDER ARRIVED DAMAGED, CAN I EXCHANGE THE BROKEN PIECE OR RECEIVE A STORE CREDIT?

MY ORDER LOOKS SLIGHTLY DIFFERENT FROM THE PRODUCT PHOTOS ON YOUR WEBSITE. IS THIS GROUNDS FOR AN EXCHANGE, CREDIT, OR RETURN?

HAVE ADDITIONAL QUESTIONS? PLEASE CONTACT US, HERE.